Condo owner says HOA ignoring requests to repair leaky roof at Dublin Terrace


DENVER — Jennifer Maddox said she’s at her wits end over a roof leak in her condo, which has gone unrepaired for nearly two years.

She said she has notified her HOA about the leak, repeatedly, and that the association is dragging its feet.

Maddox purchased the penthouse unit at Dublin Terrace, near 13th and Josephine, in March of 2018.

She said whenever it rains or snows, water starts dripping down into her living room.

“I just want this fixed,” she said.

Maddox said she reached out to Denver7 when her pleas for help fell on deaf ears.

“Their option for me is, when it snows, that I climb the ladder with a snow shovel and scoop the snow off six stories up,” she said.

She said she was initially told to put a tarp over the leak near her skylight.

“When I was putting the tarp down, the wind picked it up and like lifted me, and it was terrifying,” she said.

So she gave up on the Tarp

On Thursday, there was more than just water falling from the ceiling

“We’re here eating Thanksgiving Dinner and this is pouring, and this chunk just falls, so I sent an email at 10:00 at night saying I need you to do something about my roof, before my whole ceiling falls in,” she said.

Maddox said she got an email from her HOA in reply suggesting she step back and look at the reality of the situation.

The email said, “You purchased a unit in a building with a faulty roof. You purchased a unit in a building with an HOA that has very little money, and you purchased a unit in a building that was being managed by an incompetent manager.”

It goes on to say, “the board is aware of your issues and is actively trying to solve the problem.”

The message referred to her email as harassing.

She took issue with that.

“It’s not harrassment, it’s here comes snow again. It’s panic. Snow is coming again. This is going to get worse and worse and worse,” she said.

An HOA representative told Denver7 they don’t have money to replace the roof.

He said there are 51 units in the six story building.

When asked how much it might cost to replace the roof, he said, “we don’t know.”

When asked if there is an estimated range, he said $100,000 to $300,000.

The representative said they’re trying to figure out a way to get the leaks patched within the next few weeks, and perhaps replace the roof next summer.

Maddox said she just wants to make sure she’s not having to deal with structural damage and a mold issue by then.